Privacy Policy
D&A Jewellery Privacy Protection & Data Security
D&A Jewellery is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase from us.
1. Personal Information We Collect
We may collect personal information necessary to provide our products and services, including:
- Contact Details: Name, email address, telephone number, and residential/postal address.
- Transaction Data: Billing address, delivery address, order details, and payment information (processed securely through PCI-DSS compliant payment gateways).
- Custom Design Requests: Specifications, sizing, and preferences for bespoke jewellery orders.
- Technical Data: IP address, browser type, and device information gathered during website navigation.
2. How We Use Your Information
We use your personal information solely for legitimate business purposes, such as:
- Processing and fulfilling online purchases, custom orders, and repairs.
- Communicating order confirmations, shipping tracking numbers, and customer service updates.
- Validating warranty certificates, guarantee claims, and lifetime exchange eligibility.
- Complying with Australian legal, tax, and reporting obligations.
3. Information Disclosure & Third Parties
D&A Jewellery does not sell, rent, or trade your personal information to third parties. We may disclose necessary information only to trusted service providers who assist in operating our website and business, including:
- Secure payment processing gateways.
- Postal and courier services (e.g., Australia Post) for delivery fulfillment.
- IT and website administration service providers.
4. Data Security
We implement industry-standard security measures, including SSL/TLS encryption, firewall protection, and restricted administrative access to prevent unauthorized access, disclosure, or misuse of your personal data.
5. Cookies & Website Analytics
Our website uses cookies to enhance your browsing experience, remember shopping cart items, and collect aggregated analytical data regarding website traffic. You can disable cookies in your browser settings at any time.
6. Your Access Rights & Contact Us
You have the right to request access to the personal information we hold about you or request corrections if any information is inaccurate. For privacy inquiries or requests, please contact D&A Jewellery via our Contact Us page.